Top
One Floor Up

A collection of smart products, bright ideas, and fresh approaches.

Search
Follow
Subscribe
« The Tan Man | Main | This is a Bird »
Tuesday
Jun022009

Dear American Airlines

DateTuesday, June 2, 2009 at 12:26AM

"

Dear American Airlines, I (Dustin Curtis) redesigned your website's front page, and I'd like to get your opinion. I’m a user interface designer. I travel sometimes. Recently, I had the horrific displeasure of booking a flight on your website, aa.com. The experience was so bad that I vowed never to fly your airline again. But before we part ways, I have a couple questions and three suggestions for you."

Ha! I admire the thinking and motivation behind Dustin's Dear American Airlines website. Designers 1, American Airlines 0.

AuthorKatrika | CommentPost a Comment |
tagged , ,

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.

My response is on my own website »
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>
Alert
Comment Moderation Enabled
Your comment will not appear until it has been cleared by a website editor.

Notify me of follow-up comments via email.